"Hospital Feedback"

About: University Hospital Of North Durham

Consultant refused to consider any symptom except the one the GP specifically mentioned in their letter and only treated the direct cause of the bleeding, rather than also consider a possible route cause as well. No problems with the nurses.

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the University Hospital of North Durham I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron to discuss the issues you have raised with the medical staff. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774