"Genuinely first class"
About: Queen Mary's Hospital Queen Mary's Hospital SW15 5PN
Posted by Mark Glasgow
One of the problems these days is that people all to often rush to give superlatives even when they are not really warranted; this leaves things a bit difficult when one needs to comment on something that really is 5 Star. I went in this morning with very painful ear-ache and to be frank felt embarrassed at taking up their time with something that might appear rather minor - even if the pain was actually somewhat major. The staff were exceptional; kind, understanding and more than willing to accept the issue was worthy of their time. So he use of "5 Star" really is justified - a a real credit to the NHS