"NHS Urology and blood test appointment"

About: West Middlesex University Hospital

I must say that the customer service received from the staff that I was in contact with today was exceptional. From the moment upon entering the hospital I was greeted and shown how to register my arrival for the outpatient appointment and clearly directed where to go next. The consultant was great and reassuring, as were the reception staff and nurses that I dealt with from beginning to finish. Keep up the good work!!

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Response from West Middlesex University Hospital

Thank you for your excellent feedback. We have passed your comments on to the relevant teams here who will really appreciate it.