"So supportive through my care"

About: Arrowe Park Hospital

Having been referred by my dentist for a "lump" I would like to express my thanks for the care, kindness and support given throughout the investigation process, the diagnosis and subsequent referral. The maxillo facial unit are beyond kind. They treated me with care and consideration of my feelings throughout and discussed every stage thoroughly. Nothing was too much trouble and they really helped me through the upsetting diagnosis, recognised my fears and were there for me. The unit Sister is a credit to the hospital and they should be proud of not only her but her staff and the consultants and doctors who work there.

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Responses

Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Maxillofacial Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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