"emergency and chronic eye issues and treatment"

About: Moorfields Eye Hospital (City Road)

A fantastic, well organised, efficient and excellent service on all fronts, from walk-in emergency diagnosis and treatment in the early hours of the morning, to later referral for chronic after-effects. Outpatient clinics were run efficiently with friendly, reassuring and expert doctors, nurses and other staff, with minimal waits and plenty of time for questions and explanations. Even follow up queries by telephone rapidly found the right department and people, and questions about treatment were answered quickly and with excellent knowledge. Efficient communication and record-keeping systems allowed everyone to help with information and reassurance quickly and effectively. I can't recommend this service highly enough, especially where other hospitals might not have the specialist expertise and experience of Moorfields, as in the case with my Mother's eye condition, that only found the correct diagnosis and treatment when finally referred there from a regional hospital.

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Response from Moorfields Eye Hospital (City Road)

Thank you. I'm glad you had such a positive experience. I have forwarded your comments to the A&E and outpatient teams.