"I attended warfarin clinic today & had to wait for..."

About: Corbett Hospital

I attended warfarin clinic today & had to wait for my lift home, I was very aware of the congestion around the main entrance and think this could be a fire risk. There were 2 vans from inter serve delivering trolleys and large boxes , these were put in the air lock of the front entrance and also inside by the front entrance so causing congestion. The vans were parked outside for a considerable time if an emergency vehicle. Eg fire engine needed to get to building it would have been impossible , I have noticed this problem every time I attend at the Corbett. Do you only have one door is there not a goods entrance? There is also the problem of bad parking ( due to not enough parking facilities) and I'm sure in an emergency fire engines would not even be able to access the site . While I am complaining about this safety issue I would also like to mention the lack of toilet facilities I think one male and one female patient toilet for all of the hundreds of people that must use your hospital is completely inadequate .

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Response from Corbett Hospital

Thank you for taking the time to post your feedback about Corbett Outpatient Centre following your visit to the warfarin clinic. We are a very busy outpatient centre and the road outside our main entrance can become a little congested. Deliveries to the site are either made at the rear of the building to the wheelchair service or via the main entrance. Vehicles from Interserve do provide a direct service to the warfarin clinic throughout the day to make sure samples are moved in a timely manner. We understand your concern about access to emergency vehicles and we would like to assure you that if the fire service attended any of our hospitals, they would arrive at designated areas and access to those areas would be cleared of all obstructions beforehand. Corbett has one male and female toilet in main reception but there are many more toilets throughout the rest of the building. We are bound by the Buildings Regulations to ensure there are sufficient toilets and hand washing facilities for public and staff on across our three hospitals but of course demand for toilets varies throughout the day.

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