"Great A&E but very long wait in ACC"
About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
My partner attended A&E today and the care was excellent. The staff were great, especially the advanced clinical practitioner who looked after him and explained everything really clearly. Unfortunately we were sent to the ambulatory care centre after the second blood tests to wait for the results. Even though the nurse at ACC told my partner after two and a half hours that the results had been received and were clear, we had to wait a further three and a half hours for a doctor to be available to tell us exactly the same thing. We do understand that there is always going to be a wait and that emergencies happen, but six hours of waiting to be told a blood test was clear was extremely frustrating.