"went to A&E and told to come back tomorrow for a scan"

About: New Cross Hospital / Accident and emergency

(as the patient),

I am 12 weeks pregnant and was bleeding, I phoned the maternity ward they told me go to A @E and they will send you here to maternity ward, I did not wanted to in the first place because I was in lot of pain and could not sit for long, I got scared becsuse I was bleeding I went to A @ E I waited 2 hours and 45 mints when the doctor did see me, within 5 mints he said come for a scan tomorrow, he did not even check me. I got so upset I waited 2 hours and 45 mints for him to say come for a scan tomorrow, not realise how upset I was I did ask him aren't u going to check me, he said no just come for the scan, I am really disappointed I have lost my baby and did not get any sport help

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Response from The Royal Wolverhampton NHS Trust

Dear Akhtar

I was sorry to read about your recent patient experience in our Emergency Department. I am sorry for the distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaision Service (PALS) on 01902 695362/695368.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement