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Friendly efficient and informative staff at A&E

Posted By Basketball Mum

"Friendly efficient and informative staff at A&E"

About: Stoke Mandeville Hospital / Accident and emergency

(as a parent/guardian),

I arrive with my teenage son yesterday, at approx. 17:10 as he was suffering from a basketball injury sustained during PE that afternoon.

We were checked in immediately, then waited 20 mins before we were seen by the triage nurse Claire (or possibly Carol?). We were then seen by the x-ray department, a male nurse (Pete) and a "plastics" specialist (a Greek gentleman) and were done within 1 hr 40 mins.

All the staff were friendly, efficient and informative. Well done A & E Department at Stoke Mandeville Hospital, you all deserve a massive pat on the back!

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 9 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 20/02/2015 at 16:19
Published on Care Opinion at 16:55

Dear responder

Thank you for your kind words. Your comments have been forwarded to the team you have complimented to encourage them

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