About: Queen Elizabeth Hospital (Greater London)

On 15-1-15 I was advised by the 111 service to present myself to the A&E at The Queen Elizabeth Hospital to have a ECG test as I was suffering extreme anxiety and had some chest pain. I was seen in the urgent care section having waited for about 15 minutes.I was seen by a Doctor who was so calming so thoughtful and spent time with me to completely calm me down so I could have the ECG test. The staff couldnt have been kinder and were very professional in all aspects . It was very busy with a lot of patients so I really appreciated the way I was looked after and would like to send a big "thank-you"

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Elizabeth Hospital

Thank you for your feedback. We believe that patient feedback is crucial when running a patient centred service and I am glad to hear about your positive experience. I would like to reasure you that we will carry on providing high quality care. Agnes Kasprowicz UC Deputy Regional Manager Urgent Care Centre Queen Elizabeth Hospital

  • {{helpful}} of {{total()}} people think this response is helpful