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"day surgery"

About: Rochdale Infirmary

Really upset at the fact that you cannot stay with a relative before their operation and you are sent off at the doors from reception and told you will be telephoned when your relative is ready for collection. A bit like ordering online from argos. What happened to patient care. I was told there was no room for relatives to stay with patients and so they are left alone for up to five hours on a ward , even though there is a chair at the side of the bed! Some operations such as terminations of pregnancy are traumatic enough without the added stress caused by having relatives sent home and patients being left alone. Oldham hospital allowed a relative to stay with the patient before theatre and be there when the patient was returned to the ward. Will not be recommending this hospital!!

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Responses

Response from Rochdale Infirmary 9 years ago
Rochdale Infirmary
Submitted on 18/02/2015 at 11:30
Published on nhs.uk on 19/02/2015 at 00:01


We are sorry to read your comment regarding you not being able to stay with your relative at Rochdale Infirmary. You did not leave the department name so we are unable to forward your comment. If you wish to discuss your issue, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897.

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