I came here for help, I was having a life crisis which I believe was depression and mild stress related psychosis, having arrived at the hospital I knew instinctively that I had made a mistake choosing this place, as I was made to feel more like a criminal than a patient that was seeking help. Basically I had the option, enter voluntary or they would see if they could have me sectioned, now I had come there voluntary, nobody forced me to go to the hospital, but suddenly I was being told come in voluntary or we may section you, I had committed no crime I was just not very well seeking help. Anyway they do not allow many words here , so I agreed to be admitted voluntary, to be told no beds , that I should stay in the waiting room for the next 10 hours, then suddenly transported to another hospital where I was expected to sleep on a dirty bed, needless to say I slept on top of it, one eye open, stayed at that hospital for 4 or 5 hours, then transported back to the waiting room at the Gordon, where suffering from depression I spent the rest of that day. Eventually I was taken to the Gordon Acute Mental Health wing and my nightmares began, chaos there was no other way to explain it, not shown round properly not allocated a bed properly, suddenly expected to know exactly what went on when this was my first visit to an acute mental health ward. I and hoped for somewhere to rest, somewhere to lie down my overworked and explosive head, I sought help and sanctuary but received hell, my psychosis became worse and not better, I was more afraid in the ward than I was getting there, I was locked in, there was no way out and I was not getting what I considered treatment. I felt forced to do things, I felt that I was regarded as mentally insane by just arriving there, it seemed that most people were being diagnosed and then being forced to or should I say coerced into taking Toxic anti-psychotic drugs , the story was that you could be forced to take these drugs by depot injection, it was considered advisable and the only way out was to agree to take the drugs, even though having read the leaflet that comes with the drugs I was able to make an informed decision that these drugs were not for me, that said I felt forced to take them and did. So much for ones human rights The hospital is noisy, fire alarms, panic alarms, noise from other patients, it is located next to a main road where there is huge traffic noise, fire engines, ambulances, buses, police cars hardly a place to put a mental health hospital for people that are suffering from depression that need rest. If you were not mad before you enter this hospital you will be by the time you are in there The food is adequate but nothing that will improve your mental health except possibly calories, the nursing staff did not seem to care what happened to patients, they dished drugs out as instructed and with the odd exception I did not find them very user friendly. I do not recommend this hospital

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Response from The Gordon Hospital

We are very sorry to hear this has been your experience. Please help us sort this out. We’d like to know more so perhaps we could meet you? This would help us learn from you to plan better follow up and support in future, if not for you, for others. I hope you will contact our PALS team on 020 3214 5784 or email pals.cnwl@nhs.net to follow this up. Thanks for getting in touch. Mike Waddington Communications Director

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