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"Admission to the Cardiac Catheter Suite"

About: Medway Maritime Hospital

I arrived at the stated time and was met by a nurse the suite was bright, clean and very welcoming. The staff were available, skilled, friendly and made me feel very relaxed. At all times I was fully aware of all that was happening. Nothing was any bother for the staff their attitude was exceptional. The Doctor fully explained what he planned to do and was open to all my questions and I felt I was in very good hands. I can not speak too highly of this unit because the whole focus by all the staff was on the patient and their experience. Any Heart procedure brings anxiety and concern but the stff on this unit fully understand this and go out of their way to reduce all fears and concerns. Thank you so much for all you do you are all exceptional people.

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Responses

Response from Medway Maritime Hospital 9 years ago
Medway Maritime Hospital
Submitted on 29/01/2015 at 12:12
Published on nhs.uk on 30/01/2015 at 00:00


I am so glad to hear you had such a good experience of using the cardiology service at Medway Maritime Hospital. Thank you for taking the time to share this with us. I will ensure your comments are passed on to the staff involved in your care. Anne-Marie Moore Service Manager for Cardiology

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