"Web-based feedback in Yorkshire & Humber"
About: Yorkshire and The Humber mental health launch (21 July 2009) Yorkshire and The Humber mental health launch (21 July 2009)
Posted by PaulH (as ),
Points raised at Yorkshire and Humber launch day
· Directory of Services – how to get services like IAPT on and more specialised services like transgender?
· How to manage services that are jointly provided?
· How will the local press handle and use these stories
· What about accessibility for those who don’t speak English or don’t use the web?
· How do PALS and PPI and Comms and Service Managers all integrate this together in a way that works for each?
· What abut vexatious complaints?
· Need for hyper links with in responses
· Ability to post about Trust issues not just a way of receiving stories from service users.