"starved for 4 days and still not being fed -MAU"

About: Arrowe Park Hospital

My 70 yr old dad was admitted last Thursday after his PEG tube came out on Wednesday night. He was supposed to have a nose tube to feed him but we're still waiting and today is Sunday! ! That's now 4 days he hasn't had any food for. Dad couldn't have surgery to have his PEG reinserted over the weekend because they don't operate at the weekend so he has to wait until Tuesday because the list is full on Monday. I am appalled at this treatment, it is tantamount to neglect and abuse (starvation). I have just spoken to the ward sister at 1600 hrs and she informed me that it should be put in today although she was very vague and couldn't commit 100% to it. I am disgusted with the way my Dad has been left on the back burner and will be taking this further as this isn't the first time he has been neglected whilst in the case of the NHS, in particular ArrowePark Hospital.

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Response from Arrowe Park Hospital

We are very concerned to hear about your father's experience and would like to investigate what happened. Wirral University Teaching Hospital NHS Foundation Trust is committed to the provision of high quality care for all patients, however we realise that there may be times when we do not always get things right. We have discussed your concerns with the MAU but unfortunately we have not been able to identify your father from the information provided. If you and your father would be willing for us to look into this, please contact the Complaints Department on 0151 604 7660, email wih-tr.Complaints@nhs.net or in writing to Complaints Department, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. The Complaints Department can discuss the best way that we can try to address your concerns.

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