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Referred after calling 111

Story from nhs.uk

"Referred after calling 111"

After calling 111 as my son was ill, they referred me here where on arrival we were seen straight away by the receptionist who was very polite. We then waited to see the nurse for about 5-10 minutes. The nurse was lovely and very thorough. This is a much better service then waiting in A&E for hours with children who are unwell and all they want is their bed. Thanks so much for all your help!

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Responses

Response from Edenbridge Hospital 9 years ago
Edenbridge Hospital

Submitted on 26/01/2015 at 08:47
Published on nhs.uk on 27/01/2015 at 00:00

Hello Thanks for taking the time to tell us about your recent visit to Edenbridge Minor Injury Unit with your son after calling NHS 111. We're pleased you were seen quickly, that the staff were polite, friendly and thorough and that your son got the treatment he needed without having to go to A&E. We will ensure that your kind feedback is passed onto all the staff concerned. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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