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caring and professional

Posted By mum in shock

"caring and professional"

About: Victoria Infirmary (Northwich) / Paediatrics

(as a relative),

Last year my son cut the backs of his legs open having sat on a glass desk - the treatment we received from our arrival until we left was first class. we were put at our ease and dealt with professionally and politely by all of those we met. A HUGE thank you to all concerned. £3 to park is an irritant but the speed and efficiency we were treated with amply made up for it.

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Responses

Response from Caroline Brockbank, Deputy Complaints Manager, MCHFT 14 years ago
Caroline Brockbank
Deputy Complaints Manager,
MCHFT

Submitted on 02/09/2009 at 10:57
Published on Care Opinion at 01:00

I would like to take this opportunity to thank you for the kind comments you posted on the Patient Opinion site. It is always good for staff to receive positive feedback. Your kind wishes will be forwarded to all staff concerned.

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