"Exceptional care for my daughter's fractured elbow"

About: Norfolk & Norwich University Hospital / Accident and emergency Norfolk & Norwich University Hospital / Paediatrics Norfolk & Norwich University Hospital / Trauma and Orthopaedics

(as a parent/guardian),

My daughter fractured her elbow back in July last Year. The care she recieved through out the whole process has been acceptional. Through the initial treatment in A&E, even though it was extremely busy the care was excellent, they made sure she was pain free & opened up the children's side so the wait was as stress free as possible. The plaster room on the 3 occasions we were there was a credit to the hospital, especially when the K- wires were removed from my daughter's arm, cannot thank them enough. The theatre team were very reasuring & provided excellent care during the initial recovery from surgery, making sure my daughter was as pain free as possible. Buxton ward treated my daughter with care & deligence during her stay, they were continuously busy, but it clearly didn't effect the excellent care that was given.

I would also like to thank the Paediatric orthopaedic team Mr Sanghrajka & Jan Wilkins who provide dedicated professional care & skill on a daily basis & a great asset to the NNUH & to the NHS as a whole.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are pleased to hear that so many hospital departments were able to support you and your daughter following her injury. Thank you for taking the time to feedback - the teams will be pleased to know about your experience.

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Response from Norfolk & Norwich University Hospital

Thank you for taking the time to tell us about your daughter's care and we hope she is making a good recovery. It is pleasing to hear that all the teams took good care of your family.