"Praise For The Eye Department"

About: Darlington Memorial Hospital

I would like to praise the service I received in the Eye Department today ( 23rd January, 2015). at Darlington Memorial Hospital. This morning, during an eye examination, my optician found a foreign body of some kind in my right eye. She emailed the Eye Department and only a few hours later I was rung up by the Department and invited to attend for an appointment. I was seen almost immediately in Urgent Care by cheerful efficient staff, the piece of grit (or whatever it was!) was quickly removed and I was sent away with anti-bacterial ointment. I can't fault the treatment I received and would like to thank all concerned. Wonderful, friendly and highly efficient service!

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to teh Eye Department at Darlington Memorial Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very comments will be shared with the Matron to pass on to the staff for you. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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