"poor care"

I was an in patient in Elizabeth Casson and Lime unuit you can't compare the two EC is hell on earth and L is heaven on earth i won't send my worst enemy to EC but will sing praises for L unit.

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Responses

Response from Callington Road Hospital

I am really sorry to read that your experience at Elizabeth Casson House has left you feeling this way and I would like to understand what has happened. I would be grateful if you would contact PALS so we can hear your account first hand and investigate fully. It is also possible for us to arrange for you to meet with senior staff from Bristol if this is something that would be helpful to you. PALS can be contacted on 0800 073 1778 / 01249 468261 or by email at awp.pals@nhs.net With best wishes Jo Collins, PALS and Complaints Manager

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