"Making the blood testing service accessible to..."

First of all, I am very grateful for the care I have always received at St Lukes and BRI, however, I wonder whether any consideration has been given to having more accessible hours for blood tests. I generally have mine at St Lukes, but the wait can run into hours. This week, following a consultation at St Lukes, I went for my blood test, but the waiting room was full. As I work four days each week, and have to make time up when I have hospital appointments, I couldn't afford that time - even though I know the tests are important. So, on my day off, I took the blood forms and went along to BRI, where the parking is almost impossible. I had to park my car on the main road in a one-hour slot and hope that I would be back in time. Thankfully, because of the bad weather, there were few people waiting and I just got back to my car within the hour. As a 57 year old with several long-term conditions, I anticipate many more hospital appointment before I can retire in ten years time. There will be many other older people like me. To make our lives easier, just one later opening in the blood testing, or indeed a couple of hours on a Saturday morning could make our lives easier. Although we have to work for more years, they aren't necessarily going to be healthy years, and trying to make up work time when having several hours out of work for blood tests adds to our stresses. It might alleviate some of the car parking problems too! If I may mention one more thing: several times I have signed consent forms to get copies of letters following my appointments/treatment, but I rarely get them automatically, despite it being in the NHS Constitution that this should happen. What is the Trust position on this? Thank you.