About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by Anonymous
My mom was sent by ambulance from a re-habilitation care home after she broke both her wrists - with a suspected heart attack - she is nearly 88 years old, partially sighted and dissabled. She was taken to A & E on the recommendation of the ambulance crew, upon arrival she was taken through following an E.C.G and discharged to GP referal within 15minutes (no time at all to do any proper tests) the GP would not pass her for discharge and said she had to go through A &E again and the correct tests done this time, she was left for a long time in a cold reception area before being called back into the A & E area to be seen by another doctor then transfered to the assessment unit, she was left in a very cold cubicle all night fully clothed and clearly very distressed when I returned the following morning, before being transfered to a ward the following day - this was the most distressing time for my mom and for us to have to deal with - I just hope non of m faily is sent to Russells Hall A & E in the future following this experience. I must add that on this day A & E was not very busy,when I counted the people waiting to go through the system there was just 8 and most of the cubicles were empty.