"Member of staff in the renal unit was brilliant"

Feel I just need to leave this review. Just rang the renal unit and spoke to someone about my father in law, a potential dyalysis patient with dementia and Alzheimer's, about a recent referral and she was very helpful and understanding. Answered general questions about dyalysis patients and how treatment takes place etc is a way that was at a level to understand. Thank you.

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Response from Samuel Johnson Community Hospital

Dear Reviewer Thank you for taking the time to feedback to us about the positive patient experience that you received when you contacted the Renal Unit at Samuel Johnson Community Hospital. This service is provided by the Heart of England Foundation Trust and does not come under the remit of the PALS service at Burton Hospitals NHS Foundation Trust but please be assured that we will forward your comments on to be shared with the Renal Unit team and I am sure they will be much appreciated by the staff. Many thanks PALS Office

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