"Dangerous antenatal care - avoid!"

About: East Surrey Hospital

Having received poor antenatal care here in previous years by a particular consultant I was displeased to be under them again however felt things may be different. Consultant repeatedly dismissed my concerns, ignored relevant medical history and consistently changed "goalposts" of when I would receive appropriate care. I had to spend weeks trying to convince other consultants to review my case and thankfully one did and I was given the correct care - however it was too late - Instead the catalogue of errors led to my sons premature delivery and a 2 week NICU stay as well as potential problems in the future. Currently trying to seek mental health support to rectify the damage done to myself and family before deciding which course of action to take against the hospital.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Surrey and Sussex Healthcare NHS Trust

Dear Anonymous

We are sorry that you have felt dismissed and ignored and that any goalposts were changed within your antenatal care. We would like to assure you that the Trust takes our patients opinion very seriously. We would first and foremost like to apologise unreservedly for any inadequacies in your care and would really like to give you the opportunity to meet with us. We rely on feedback from women who use our services as we continually strive to improve women’s experiences of pregnancy & childbirth. Please get in touch with me at lizzie.hamilton@sash.nhs.uk

kind regards

Lizzie Hamilton

Consultant Midwife and Supervisor of Midwives

Response from East Surrey Hospital

Dear Anonymous We are sorry that you have felt dismissed and ignored and that any goalposts were changed within your antenatal care. We would like to assure you that the Trust takes our patients opinion very seriously. We would first and foremost like to apologise unreservedly for any inadequacies in your care and would really like to give you the opportunity to meet with us. We rely on feedback from women who use our services as we continually strive to improve women’s experiences of pregnancy & childbirth. Please get in touch with me at lizzie.hamilton@sash.nhs.uk kind regards Lizzie Hamilton Consultant Midwife and Supervisor of Midwives Surrey and Sussex Healthcare NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful