"Great patient care at Orthopaedics"

About: Medway Maritime Hospital

I was refused a walk in X-ray today as my paperwork was issued in August last year - but the x Ray was required for an Orthopaedics appointment which I have just received an appointment for. I was told to go back to my doctor and get a new x Ray form, which would mean canceling my long awaited orthopaedic appointment. I went to Orthopaedics and explained the situation to a lovely lady, who had it sorted within 5 minutes! She treated me with understanding and was patient, polite and super efficient. Thank you so much!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Medway Maritime Hospital

Thank you for taking the time to write. I am pleased to hear the matter was resolved swiftly for you. Best wishes Samantha Goldberg Associate Director - Surgery

  • {{helpful}} of {{total()}} people think this response is helpful