"Poor nursing care on ward one"

Recently my Granda was admitted in to south Tyneside general hospital with a UTI.

Unfortunately my Granda passed away in hospital with pneumonia. Which would of been prevented if staff had of listened when the family expressed their concerns around my Granda’s swallow and the fact that he was aspirating.

Also two members of nursing staff particularly showed no compassion, communication, care or competency towards my elderly grandfather and this was witnessed by family members and other patients.

For all the poor care my Granda received he also received great communication from the doctor in charge of my Granda’s care and she was a credit to the ward.

All in all I would not trust ward one with another family member.