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Children's A&E

Story from nhs.uk

"Children's A&E"

About: East Surrey Hospital

Took my child to A&E yesterday thinking she may have broken her arm. The care we received was not only incredibly efficient (we were seen and treated so quickly I didn't even get charged for the car park!) but extremely warm, friendly and cheerful in a modern and very clean children's A&E dept. An absolutely brilliant service provided by professional and friendly nurses and a nurse practitioner. In my experience East Surrey has always been exemplary of the best of the NHS and the people who work in it. Thank you.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 9 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 10/02/2015 at 08:44
Published on Care Opinion at 09:36

picture of Ian Mackenzie

Dear Anonymous,

Thank you for posting such positive comments about the children's A&E department. To describe East Surrey as the best of the NHS is a high accolade and one that we're are very pleased to aspire to meet at all times.

Kind regards

Ian

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