"referral changed and booked into wrong depart."

About: Manor Hospital

I have waited since September for a referral to see a consultant in gyno at Walsall manor hospital. originally I had an appointment for 15th dec. the week before I get a letter saying its been rearranged with no explanation as to why for the 15th Jan. a whole month later. so its now been 5 months since I was referred. went today, waited, saw consultant. only to be told, 'oh sorry they have booked you to see the wrong department, I am a bowl specialist not gyno'!!!!!!!!! there was no one there to rebook and I was sent home being told they will contact me when they sort it out. so now 5 months after referral form my GP I still have not seen a consultant! and don't know when it is they will actually get round to doing it.

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Responses

Response from Manor Hospital

Hello, Thank you for taking the time to post a comment. We're sorry to read about the issue with your referral. Please contact our Patient Relations team on 01922 656463 who can help to give an explanation as to why your original appointment might have been delayed and also help to get your appointment sorted.

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