"Five star hospital!"

About: Westmorland General Hospital / Langdale Unit

(as the patient),

The days after my collapse, I was obviously immobile and I lost weight and some of my bodily functions. But after 8 weeks I was transferred to Kendal and what a difference. Not being as big as Barrow as you had more individual care and knew your nurses. The food was five star here as it was served on the ward and not in travel cupboards and the sandwiches were much better. For someone who is ill to be greeted by a label that says “cheese and onion in a wedge” and when exploring further finds a strip of onion to measure in millimetres and cheese like thin cardboard. It’s not very appetising for someone at the lowest ebb. The care in both hospitals was good but Kendal gets my vote.

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Response from Graeme Nicholson

Thank you for your posting. I am very grateful to you for taking the time to feedback your experience.

I was very pleased to read your comments about the individualised care you received whilst in Kendal and pleased also that you found the food to be of such a high standard. I will take great pleasure in feeding back your comments to all members of the team.

I take on board your point about the food at Barrow and I will ask our Catering team to feed this back to the Barrow team.

Thank you again for your supportive feedback.

Best wishes,


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Response from Graeme Nicholson

Hello again.

Just a quick response to confirm that we have feed back your comments about the food at Barrow.

Barrow have confirmed that they too have recently gone over to making their sandwiches 'in-house'...and that patients are much happier!!

Thank you again,



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