"Amber A Ward"

About: Queen's Hospital (Romford)

My Mum visited Amber A Ward early December 2014. She had a massive Hematoma and I can not fault their care! She was treated outstandingly!!! After a week of 2 weeks of care they operated on her. The results were absolutely fantastic! Queens Hospital then refered her to a different hospital for a skin graft. She left on Christmas Eve her op was on Christmas day. The operation was successful but unfortunately most of the staff there were awful! My Mum wishes she had stayed in Queens! Amber A's Staff were really lovely. They made you feel welcome and took any fear away if any. Thankyou Amber A Ward! Also Thankyou Queens Hospital!!! So proud this is my local Hospital!

Story from NHS Choices

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Response from Queen's Hospital

Thank you for your comment on NHS Choices. We are delighted that you are so full of praise for your mother’s care at Queen’s Hospital. Our staff work hard to ensure they are professional, friendly and extremely caring and we are pleased that the operation and your mother’s stay in hospital went well. We are however sorry that you had a negative experience following your stay in Queen’s. We would advise you to visit their NHS Choices page so you can leave a comment there so your concerns can be investigated. Yours sincerely, Nadeem Moghal, Medical Director and Flo Panel-Coates, Chief Nurse

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