"Thanks to all of the staff concerned"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by Mrs GC (as ),
After a bad fall at the bus stop, where I fell on my face, a close friend took me to the A & E Department at Heartlands Hospital.
I was in a bad way, with black eyes, bruises to my face and extensive trauma to my nose.
I just wanted to comment on how well I was looked after from start to finish.
I cannot fault the staff at Heartlands Hospital. They were kind, attentive, communicative and calmed me down after such a shock fall ( I am in my 60's). I needed a fair amount of stitches in my nose and the staff attended to me in a gentle, kind manner, ensuring I was ok physically and mentally before I left to go home.
I just wanted to extend my sincere thanks to all of the staff concerned.