"Good Service."

About: Good Hope Hospital

I was very satisfied with A & E. As it happened I had pulled a muscle around the area of my heart. The nurse saw me within minutes. She remembered me but she did not realise it was just over 2 years before until she looked at the records. She did say I was correct to have my heart checked.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Brian

Thank you for taking the time and trouble to email Patient Opinion following your admission into emergency department. I am really pleased that you were seen very quickly and by a nurse who remembered you.

I have forwarded your email to Matron.

With kind regards and a speedy recovery


  • {{helpful}} of {{total()}} people think this response is helpful