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Care Opinion

A+E

Story from nhs.uk

"A+E"

About: Doncaster Royal Infirmary

The service at A+E was dissapointing. After experiencing chest pains and breathlessness I was not seen for hours. There is a sign that states "if you have chest pains, please come to the front of the que for a rapid Assessment" I am keen to find out what this rapid assessment is as this did not happen. I was left struggling to breath for hours.

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Responses

Response from Doncaster Royal Infirmary 9 years ago
Doncaster Royal Infirmary

Submitted on 19/01/2015 at 14:56
Published on nhs.uk on 20/01/2015 at 00:01

Thank you for your feedback. I am really sorry you were disappointed in the service you received recently in our Emergency Department. We would like to look in to your concerns and would ask if you could please contact our Patient Advice & Liaison Service (PALS) on Tel: 01302 553140 or Freephone: 0800 028 8059 or Email: pals.dbh@dbh.nhs.uk who will be able to investigate this further on your behalf.

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