"I felt safe at my GP visit"

About: NHS Lothian

(as the patient),

Prostate examination, blood tests organised, advice and reassurance. Felt safe, comfortable, and involved, despite having been apprehensive beforehand. Early morning appointment that suited me.

The doctor took time with me and listened.

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Response from Customer Relations and Feedback Team, NHS Lothian

Dear Al Clear

It is lovely to hear your positive comments about your GP and I am pleased you felt reassured during a worrying time. You do do not mention the GP surgery so I cannot pass your comments on but I am sure your GP would have been aware that you were pleased with the service provided.