"Eldest son's accident"

About: Bristol Children's Hospital South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a parent/guardian),

I just want to thank you for my son's care on Monday afternoon. The two female paramedics were great!

My son is six, so I have written this for him.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear ADL

Thank you for taking the time to share your experience. I hope your son is recovering well and feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your sons aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear ADL

Thank you so much for getting back to me. I have been able to identify the ladies who came to your aid and I will ensure that they receive a copy of your kind words, and are formally recognised for the care they gave to your eldest son, and the attention they gave to your youngest.

Best wishes to your son for a speedy recovery.

Kind regards

Laura

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Update posted by ADL (a parent/guardian)

Great, thank you!