"First class"

About: Royal Preston Hospital

I had an out- patient appointment on 19 December. Cannot fault anything, seen on time, treated with care and respect and all queries answered satisfactorily. I moved out of the immediate Preston area 5 years ago but happily travel back to this unit.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you very much for taking the time to provide your feedback and for your kind comments. Please be assured that your feedback has been shared with staff in the outpatient department.

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Response from Royal Preston Hospital

Thank you for telling us of your experience. Please be assured that your positive feedback has been shared with staff.

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