"Treatment and admission to A & E"

About: Arrowe Park Hospital

Dear Chief Executive, In October 2014 I experienced a journey through the A & E Dept. The staff involved were excellent, as were the staff in the various depts. where investigations were required. The ancillary staff transporting me to the depts. were also kind and courteous. Please convey my thanks and gratitude to all concerned - they deserve it. Yours sincerely, Valerie Southall. (Mrs)

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in the Emergency Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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