"Procedure in Cardiology"

About: Conquest Hospital

I returned yesterday from having a pacemaker fitted. All I can say is from the consultant , to all staff, I couldn't have received better treatment, in fact, I would say, everyone went 'beyond the call of duty'. Unfortunately i had to stay overnight and the staff in the overnight ward were just as caring, kind and considerate and attentive. I would recommend anyone needing surgery to go the conquest hospital. It was a very stressful and worrying time for my daughter who accompanied me and she was given the same treatment, even down to booking a room for her locally when I had to stay overnight unexpectedly. I would like my thanks passed onto the staff at the Cath lab ward and the overnight stay ward and obviously the doctor.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conquest Hospital

Dear Ms Farlie We're pleased to read that you recieved a very high standard of care from Cardiology Services at the Conquest Hospital. As a Trust, it's always our aim to provide the best possible care. It is a real morale boost for staff to receive feedback like this from patients and means such a lot to know that their hard work, dedication and commitment is recognised and valued in this way. We will ensure your appreciation and posting is shared with all of the staff concerned and we hope that you are making a good recovery from your pacemaker fitting. With best wishe Patient Experience Team

  • {{helpful}} of {{total()}} people think this response is helpful