"I was a patient on the maternity ward and I could..."

Thank you for taking the time to share you recent experience of our A&E Department in the NHS Choices website. Whilst I am delighted to learn of your recent experience of our maternity Services, I am very disappointed regarding your husband’s experience in A&E. I apologise your husband had a long wait to be seen recently, however, as you are probably aware from recent media coverage, A&E Departments up and down the country have been experiencing unprecedented activity levels, our own department included. I have noted your comments regarding the domestic staff and will ensure these are passed on to the relevant managers to ensure appropriate lessons can be learned from your husband’s observations. Once again, I apologise your husband had to wait a long time to be seen. Kind regards Lorraine B Lambert Chief Executive