"Excellence Service and Care from Staff - Very..."
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
I attended on 9/1/15 as an outpatient for an operation to have a wisdom tooth removed under general anaesthetic. I arrived at the hospital at 8am and was greeted by staff in the main theatre's reception before undergoing some initial tests before my surgery. I was able to meet both one of the surgeons who would be carrying out the procedure and also the anaesthetist who were able to answer some questions I had beforehand. I was taken in for my procedure at around 11am (which was the time I'd been told to expect), woke up in the recovery area around midday and was then released from the discharge area by 1pm. I was particularly grateful to the staff in the recovery and discharge areas who took excellent care of me after I came round from the anaesthetic, took the time to talk me through the checks they were carrying out and answer my questions on after care. I even got a little tub of ice cream before I was discharged and the nurse taking care of me arranged a taxi on my behalf. All in all, it was a surprisingly pleasant experience and I'd recommend the good work that the staff are carry out there :)