"how my 6 year old daughter was not treated by a..."

About: Bradford Royal Infirmary

Hi im just writing of my experience at the paediatric assessment area when I took my daughter aged six who has direct access to be seen by a doctor because she suffers from brittle wheeze which started when she was only six months old.i took my daughter after ringing in to the hospital. She was assessed by a junior doctor who didn't give her a nebuliser despite my child struggling to breathe. I kept on asking for help and the doctor spoke to me with attitude that there are other children who are very poorly who need to be seen.my daughter struggled to breathe in the waiting room for three hours until I demande to see another doctor. The other doctor came and by this time it wss too late for one nebuliser she wss given many back to back nebulizers and had to have an emergency canula because she might need aminophylene.all of this pain and struggle wasn't necessary if she was given treatment straight away

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Response from Bradford Royal Infirmary

Please accept my apologies, the service you have described sounds to have been frightening for you. I hope that your daughter is better. If you would like to discuss further and have someone investigate your concerns please contact the PALS department on 01274 364021 at Bradford Royal Infirmary or 01274 365853 at St. Luke’s Hospital. The text phone number for deaf people is 01274 382580 at Bradford Royal Infirmary. You can also email pals@bthft.nhs.uk. Thank you.

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