"Great service provided by the Ophthalmology Team..."

About: Dorset County Hospital

I've been really impressed with the great service provided by your excellent Ophthalmology Team. I had some laser treatment before Christmas following some sight anomalies. I have been really impressed with the way in which I was involved in decisions around my treatment and the time taken by the clinical team to answer any queries I had. Discharged after follow up today. Delivering high quality care of this nature is clearly a team effort and I would like to pass on my thanks to all those wonderful people who make it happen. The staff on reception, the clinical team, medical records who make sure my notes are available when needed, the cleaners who keep everything buffed and polished and the managers and all the other staff who keep the service and the hospital functioning so well, 24/7.

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Responses

Response from Dorset County Hospital

Thank you for such lovely feedback I will make sure the Ophthalmology Team knows how much you appreciated the services they provided. I am also grateful you recognised the team effort that happens to endure that every patient has a great experience. I am very grateful to you for taking the time to write your review and hope you are recovering well. Best wishes, Alison Tong, Director of Nursing, Dorset County Hospital

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