"Long waiting time and poor response"
About: Guy's Hospital Guy's Hospital London SE1 9RT
I have attended the Urology Clinic three times now. The last time on December 23 - as of tonight 11 January I have received no communication of the out-turns of the tests or recommendation to my GP. I emailed the hospital's Chief Executive last week and again have heard nothing. I could not recommend this Clinic to anybody and in the two years I have attended I have received any proper explanation of my problem nor any cogent treatment. Clearly on the basis of this I would recommend anyone to look elsewhere. I feel fobbed off and belittled. Although this is an electronic form they still send letters out by post and fax -which is indicative of their backward-looking approach.