"Removal of tooth root "

About: Charles Clifford Dental Hospital / Oral surgery

(as the patient),

I was referred by my dentist to the Charles Clifford Dental Hospital in Sheffield to remove a tooth root which was high up in my sinus. This necessitated general anaesthetic and I was booked into the Day Care Centre at the Royal Hallamshire Hospital in Sheffield to have this procedure carried out.

I was very nervous when I arrived and was not looking forward to my operation at all, I had been in a lot of pain over the past few weeks as I had a lot of infection both in my sinus and ear and swelling in the tooth socket/surrounding gum area. The nursing and medical staff were all very friendly and pleasant and put me at ease. The procedure was explained to me by staff and I was able to ask questions.

The operation went well and I was able to recover in pleasant surroundings with staff being very attentive and caring. (My only complaint was when I was in recovery there were several people in the same recovery area who had been for pain relief top-ups under local anaesthetic who knew each other and were constantly chattering to each other - I was feeling rather tired and unwell and would have appreciated somewhere a little quieter to recover from the my anaesthetic).

Before discharge I was given advice on after care and supplied with various medications. I was given telephone numbers should I experience any problems over the next few hours/days. I also had a courtesy call the following day to check if I was okay and if I had any problems (I did have side effects from one of the painkillers which I was advised to stop immediately).

When my husband came to pick me up at 6.30pm although there are several reserved parking bays for patients using the Day Case Centre there werent any available and he had to park on the next road. (I was the last patient to leave so these drivers must have been visiting other departments within the hospital. It was also the same when I was dropped off in the morning - a taxi was parked in one of the bays.) I assume there are no resources to monitor who uses these bays but I am sure cones could be placed there to deter people from using them unless they are picking patients up from the Day Case Centre.

Overall I would say I had a good experience and was well cared for by the professionals at the Day Case Centre.

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