"I couldn't believe I had been sent home with something like that"

About: Arrowe Park Hospital / Accident and emergency Arrowe Park Hospital / General surgery Arrowe Park Walk In Centre

(as the patient),

I went to Arrowe Park walk-in 3 times in 2 days with terrible stomach pains, fever and just generally very unwell. 1st time I was sent away, saying I had a viral infection. 2nd time I was sent away, saying I had a urine infection and given antibiotics. I then went back later that day and was told it was a kidney infection. After becoming even worse and really quite ill, I went to Arrowe Park A&E where I was admitted with appendicitis and kept in for 5 days and had surgery. I couldn't believe I had been seen 3 times and sent home with something like that.

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Responses

Response from Wirral University Teaching Hospital NHS Foundation Trust

Thank you for your comments. We are sorry to hear about your negative experience at the Walk-in Centre at Arrowe Park Hospital. Whilst the Walk-in Centre is located on Arrowe Park Hospital grounds, we do not run or manage the centre. Wirral Community NHS Trust is responsible for this facility and we will pass on your comments to the Trust.