"The course was a wake-up call for me"

About: Royal Surrey County Hospital

(as the patient),

I attended a 6-week Pulmonary Rehabilitation Course at the Royal Surrey County Hospital in the autumn.

The course was hugely beneficial and rewarding and was a wake-up call for me. It not only improved my fitness and well-being but more importantly the guidance and education provided by the PRU physiotherapists significantly increased my awareness and understanding of the factors affecting my COPD condition.

This aspect of the course has been a major benefit. I have already told my GP it would have been of even greater value had I attended the course much sooner. If this had happened, the benefit of the structured information and teaching provided during the course would certainly have afforded me a much better and earlier opportunity to best avoid, ameliorate and probably delay some of the worsening aspects of my COPD condition. I’m certain anything the PRU physiotherapists and colleagues can do to ensure this hands-on education aspect of The PRU work is offered sooner to patients with a COPD condition similar to mine, the more beneficial and effective it will be for the patients and the NHS.

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Responses

Response from Royal Surrey County Hospital NHS Foundation Trust

Good morning,

Thank you for your feedback, I will be sure to pass this onto the correct department to take note of.

Update posted by sach (the patient)

Thank you.

Would appreciate feedback indicating what actions are going to ensue from you sending my input to the "correct department"

Is there a reason why it has taken three months for the Foundation Trust to pass my report to the "correct department"?

Renewed thanks, .....SACH

Response from Royal Surrey County Hospital NHS Foundation Trust

Good afternoon,

The department that this was passed onto is the Pulmonary Rehabilitation and Respiratory Team so that they make take note of the fact that the course would have been more useful if provided earlier on as it would have prevented worsening aspects of your COPD.

I hope this clarifies the situation for you.

Thank you once again for your feedback.