"Professional and caring"

About: Crosshouse Hospital

(as the patient),

I attended this unit for a colonoscopy in January, and would really like to thank Mr J. McGregor and all his staff for their excellent treatment. Without exception they made my visit to that unit as pleasant as it could possibly have been under the circumstances. All were extremely professional and caring right from the receptionist when I entered the unit to the nurse that helped me to the car.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear aking,

It is never easy when we have to have ‘procedures done’ so thank you so much for sharing this with us. I will be very happy to pass this to the staff and I am sure they will be very pleased to see your comments.

Kind regards


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