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Care Opinion

Excellent service and staff

Story from nhs.uk

"Excellent service and staff"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Following referall by NHS 111, I attended A&E at QMC. The streaming nurse saw me within minutes. I then waited an acceptable length of time, was seen by a knowledgeable, friendly and approachable Nurse Practitioner, sent for x-rays, re-seen by the same Nurse Practitioner and asked to return the next day for Fracture Clinic. I was in and out within about an hour - very good for a non-life-threatening issue. Overall, my experience could not have been improved.

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Responses

Response from Nottingham University Hospitals NHS Trust 9 years ago
Nottingham University Hospitals NHS Trust

Submitted on 15/01/2015 at 11:53
Published on Care Opinion at 13:43

Thank you for your kind words about the service you have received in our Emergency Department (ED) and that had a good experience and were seen quickly. We appreciate your great feedback, particularly at a time when emergency services across the country have been under exceptional pressure, and we will share it with the ED team.

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