"Very professional team"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

he had chest pains, and after a phone call, 2 paramedics arrived very quickly, they were called Sean and Carrie. They were brilliant, swift and precise to address his needs....had a sense of humour when appropriate to relay any fears that my husband had. Very professional team who I trusted very much

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear carole haskins

Thank you for taking the time to share your experience. I hope your husband is recovering well and is feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto Sean and Carrie, the ambulance crew who came to your husbands aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


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