"Reassurring care at Royal Hallamshire for heart problem"

About: Royal Hallamshire Hospital / Cardiology Walk-in Centre

(as the patient),

I felt unwell and suspected a problem with my heart. I went to the walk-in centre and the doctor listened intently, he was very good and I felt reassured by him.

I was referred to the EAU at the Royal Hallamshire Hospital where I remained overnight. I had various blood tests and x-rays before being seen by the consultant on Sunday morning. Following this I was discharged but have on-going treatment.

I cannot praise the staff highly enough. I am booked for a heart scan soon and am on 24 hour monitoring but feel ok at the moment. I found the staff to be considerate, polite and hard working. I was cared for efficiently and well. The food was great too.

I was told to expect a letter for the next appointment, which I did get but it was for urology. I have spent time on the phone this morning trying to sort this out but this is the only draw back.

I am totally satisfied and pleased with how I have been treated at the Royal Hallamshire.

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Responses

Response from Michael Bond

Thank you for your story. I am glad that you found the Walk-in Centre helpful and efficient on this occasion.

Although the Walk-in Centre is not the best place for this, we aim to help people with heart problems like yourself as a priority.

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